Privacy Policy

This privacy policy is in accordance with the "General Data Protection Regulation" [Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016] concerning the creation of a single legal framework for the processing of personal data in the Member States of the European Union (General Data Protection Regulation) and Law 4624/2019 on measures implementing the aforementioned Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, as it stands today.

1. What data we collect

Our Company collects the absolutely necessary personal data, depending on the purpose of processing, and processes it in a way that guarantees their security and protection from unauthorized or illegal processing and accidental loss, destruction, or damage, utilizing appropriate technical or organizational measures.

In case you place an order on our website, it is necessary to provide us with the following information:

Billing details:

- In the case of a retail receipt, we will ask for your full name, address, and postal code of your area, to be able to deliver your order to your place.

- If you wish to issue a relevant invoice, it is necessary to additionally inform us of billing details such as: company name, profession, or type of Company, headquarters, VAT number, and Tax Office.

Newsletter registration details:

- If you choose to subscribe to our list, in order to send you Newsletters and informational bulletins, you will be asked for your full name and your email address. If you do not wish us to communicate with you, you can request the deletion of your data at any time by completing the relevant contact form available through our website.

2. Reasons for Collecting Your Personal Data

The personal data requested through our website are collected and processed for the following purposes:

a) To handle your requests, including the completion of your orders.

b) To fulfill our related contractual obligations, such as executing your order.

c) With your consent, we may use your personal data to communicate with you, to learn about your level of satisfaction as a customer, and to suggest products like those already provided, offers, invitations, etc.

3. Confidentiality

Our website does not sell, lease, or dispose of its users' details to third parties in any way. Only authorized employees have access to your transaction information, and only when necessary. However, we may share Your Personal Data:

- With our business partners to facilitate the provision of services to you, as well as with authorized partners (e.g., accounting firms, courier and postal companies, IT system maintenance companies, etc.).

- Following a legislative provision or court order, as well as upon a legitimate request from a public or regulatory authority or anti-fraud organizations (e.g., Electronic Crime Prosecution).

- In any case where the rights or property of our Company are threatened.

- In urgent situations to combat fraud or criminal activity and to protect the personal safety of our Website's users.

- In any case where there is written authorization from you.

4. Data Retention Time

Your personal data is retained for a period that is strictly necessary to fulfill our contractual obligations, manage the commercial relationship, and use the services of our online store.

We maintain your personal data for as long as the purposes for which they were collected remain valid, as mentioned above, and in any case in accordance with the retention times defined by applicable regulations.

5. Your Rights

In accordance with the "General Data Protection Regulation" [Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April for the protection of natural persons with regard to the processing of personal data], you have the following rights:

- Right of access: You have the right to request and gain access to your personal data that is held in our file.

- Right to update: You have the right to update, modify, or correct inaccurate personal data concerning you.

- Right to erasure: You have the right to request the deletion or restriction of the processing of personal data concerning you at any time and for any reason without further explanation.

- Right to object: You have the right to object to the processing of personal data concerning you.

You can exercise the above rights by submitting a simple request, completing the contact form available through our website.